10 Best Practices for Contact Form
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Ziya Shaikh
2 min read
May 28,2024
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A well-founded form is all you need for website's genuine visitors. For all the engagement, necessary conversions, preferences, inquiries, and so many other factors you need the simplest user experience. And for that we have brought you YupForm which includes all the best practices mentioned below. Let's take a look:

Validations

This prevents you from malicious users while allowing to reach your required standard of information. Validations gives you accuracy of the inputs that can be useful for further use.

A validated data leads to reliable and informed decision making which enhances the quality of product or services offered.

Simple UI/UX

The more user understand the interface, easier it becomes for user to respond. Crafting visually attractive interfaces keeps the user engaged. A simple and easy to understand UI/UX makes it intuitive, efficient and enjoyable to use.

Device friendly forms

Creating device-friendly contact forms is essential for maintaining engagement. Ensuring that your forms are well-defined and accessible across all devices is crucial. If a form is not optimized for smaller screens, it can lead to a drop in user engagement and interaction.

Interactive Elements

Dropdown Menus: For users to select a specific department or category related to their inquiry.

Radio Buttons: To indicate the purpose of the contact (e.g., inquiry, feedback, support).

Checkboxes: For newsletter subscriptions or consent to terms and conditions.

File Upload: Allows users to attach documents, images, or other files if necessary.

Security Features

One important security measure is CAPTCHA. It helps prevent spam submissions by distinguishing between human users and automated bots. This ensures that the forms are filled out by real people, enhancing the overall security of the system.

Additional Fields

Including additional fields in the form serves to complete all necessary information and facilitate the submission process. These fields are essential for gathering comprehensive details before finalizing and sending the information.

Confirmation Message/Page

After submitting the form, users will receive a thank-you message or be redirected to a page confirming that their submission was successful. This message or page also provides clear instructions on what to expect next, such as receiving a response within 24 hours or further steps to follow.

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